Last updated: February 2026
Any booking can be cancelled free of charge up to 4 hours before the scheduled appointment time. The full amount is refunded to the original payment method within 5–7 working days.
Cancellations made within 4 hours of the appointment attract a 30% cancellation fee that covers the specialist's travel and preparation. The remaining 70% is refunded to you.
If the specialist arrives at the address you provided and the customer is unreachable for 15 minutes, the booking is marked as a no-show and no refund is issued. Please keep your phone reachable on the day of the appointment.
Not happy with the service? Contact us within 24 hours at customerservice@nikharbeauty.online with photos or a brief description. Our team will investigate, and depending on the case will offer a partial or full refund, or a complimentary re-do at no cost.
If a specialist cancels for any reason, you receive a 100% refund plus a ₹200 Nikhar wallet credit as an apology. We take repeat cancellations by the same salon very seriously and may suspend the salon from the platform.
Refunds are processed to the original payment method (UPI / bank / card). UPI refunds usually reflect within 24 hours; card and net-banking refunds may take 5–7 working days depending on your bank.
Refunds against wallet credit (e.g., referral bonuses) are returned to your Nikhar wallet, not to your bank. Wallet credit does not have a cash-out option.
Reach us on customerservice@nikharbeauty.online or call +91 98208 00099. Also see our Help Center.